Our online booking system is now unavailable until 30 November. We apologise for any inconvenience caused. During this time, bookings can be made up to 3 days in advance in person or by phone at any of our venues. Thanks for bearing with us while we move to a new booking system.

Gym membership cancellation form

We are sorry that you are thinking about leaving us. If there is anything we can do to change your mind, please get in touch and we'll be more than happy to help you. 

If you want to contact us, please email membership@vivacity.org.

If you still wish to cancel your membership, you can do so using the form below.

You can find this on the back of your purple Vivacity Card
Select all that apply and use the 'Other Reasons' field below for any additional information you wish to provide













Thank you for completing this form - your reasons for leaving will help us understand how we can improve our overall gym offer. Press the submit button and you will see a 'thank you' note on this page to confirm we have received it. If you have not received the 'thank you' please contact cancellations@vivacity.org.